- Following the completion of your purchase, an email with pertinent information about your order will be sent to you.

- For orders placed before 3:00 PM on weekdays, they are generally processed and shipped on the same day.

- Keep an eye on your order's progress by utilizing the provided tracking details after it has been dispatched to gauge the anticipated delivery duration.

Most orders a delivered within 2-5 days in all of Europe. For international order please allow up to 10 days.

We employ various carriers across different regions, always opting for the most efficient and fastest carrier tailored to each specific location.

Australia
Austria
Belgium
Bulgaria
Canada
China
Columbia
Croatia
Cyprus
Denmark
Estonia
Faroe Islands
Finland
France
Germany
Great Britain
Greece
Greenland
Hong Kong
Hungary
Iceland
Ireland
Israel
Italy
Ivory Coast
Japan
Latvia
Lithuania
Luxemborg
Malaysia
Malta
Mexico
New Caledonia
Norway
Oman
Poland
Portugal
Romania
Russia
Singapore
Slovakia
Slovenia
Spain
Sri Lanka
Sweden
Switzerland
The Netherlands
The Philippines
Turkey
United Arab Emirates
USA

Kindly visit our returns page to access our convenient return portal, where you can effortlessly initiate your return process.

After we have processed your return, you will receive a refund within 2-4 days.

If you encounter a problem, please send an email to info@veenavintage.com with you order number, a description of the issue together with some photos.

If you have changes to your order, please mail us on info@veenavintage.com


Please note: We cannot guarantee that we can make changes to your order.

After we have packed and shipped out your order, you will receive an email with tracking number.

We are dedicated to sustainability, utilizing digital printing for our fabrics. This method significantly reduces water consumption compared to traditional printing. According to industry data, digital printing can save up to 95% of water, making it a more eco-friendly choice.

Our use of digital printing technology reduces the environmental impact by minimizing chemical usage and energy consumption. Compared to conventional printing methods, digital printing generates fewer emissions and waste, contributing to a greener and more sustainable production process.

While digital printing may incur slightly higher costs, we prioritize environmental responsibility. The benefits of reduced water usage, minimal chemical waste, and lower energy consumption align with our commitment to sustainable practices, making it a worthwhile investment in minimizing our ecological footprint.

Our winter collections proudly feature upcycled coats, breathing new life into discarded garments. By upcycling, we extend the lifespan of existing materials, reducing the demand for new resources. This not only promotes sustainability but also adds a unique and eco-conscious touch to our winter offerings.

We utilize 100% recyclable poly mailer bags for our packaging. Our eco-friendly approach ensures that you can enjoy your purchase while minimizing the environmental impact.